At GARAGE DOOR SACRAMENTO, we strive to provide the highest quality service and customer satisfaction. Please review our refund and cancellation policy below:

Cancellation Policy

• Service Appointments: Cancellations must be made at least 24 hours before the scheduled service time. Failure to cancel within this time frame may result in a cancellation fee.
• Same-Day Appointments: If you need to cancel a same-day service, please contact us as soon as possible. We will do our best to accommodate, but a cancellation fee may apply.

Refund Policy

• Service Fees: Refunds for services already performed are not available, except in cases where the service was not completed to the satisfaction of the customer, and a review has been conducted.
• Deposits: Any deposits made for scheduled services are non-refundable if canceled less than 24 hours before the appointment.
• Parts and Materials: Refunds for parts or materials purchased are subject to the return policies of the manufacturer or supplier. We will assist in facilitating returns where applicable.

Rescheduling

• Customers may reschedule an appointment up to 24 hours in advance without penalty. Please contact us by phone at (916) 905-1889 or email us at info@garagedoorsacramento.com to reschedule.

If you have any questions about our refund or cancellation policy, please don’t hesitate to reach out to us. We are committed to providing clear communication and ensuring a positive experience with our services.